Privacy Policy

At Troylab, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, products, and services. By accessing or using Troylab’s platforms, you agree to the practices described here.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, company details, and other information you provide when contacting us, requesting a demo, or signing up for our services.
• Usage Data: Information about how you interact with our website and platforms, including IP address, browser type, pages visited, and time spent.
• Technical Data: Device information, operating system, and system performance data relevant to the use of our software solutions.

2. How We Use Your Information

Troylab uses collected data to:

• Provide and improve our services.
• Communicate with you about inquiries, projects, and support requests.
• Send updates, newsletters, or promotional material (if you have opted in).
• Ensure security, prevent fraud, and comply with legal obligations.

3. Data Storage and Security

We store personal data securely and take appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

• Trusted service providers and business partners who assist us in delivering services.
• Legal authorities if required to comply with applicable laws or regulations.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze performance, and personalize content. You can manage or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you.
• Request corrections or updates.
• Request deletion of your personal data, subject to applicable legal requirements.
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us at info@troylab.org.

7. Data Retention

We keep personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

8. International Data Transfers

As Troylab serves clients globally, your data may be processed outside your country of residence. We ensure appropriate safeguards are in place to protect your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us